As a CJSM administrator, you play a crucial part in making sure your organisation’s account runs smoothly. There are a number of key functions to help you keep the CJSM service safe, secure and efficient.
It’s worth assigning more than one admin for your organisation. If someone is unavailable or leaves the organisation it means that there is less disruption for your users.
Managing users
Your main job will be to manage users and their permissions. You can view the users you’re responsible for, their details and account status.
You can:
Apply for CJSM
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Guides
Other admin features
Assign administrators
Assign admin rights to other people in your organisation.
Adding and removing administrators
Create sub-organisations
Make smaller groups within your organisation that you can manage, or assign to someone else.
Creating and managing sub-organisations
Multiple directory detail changes
Change details for several users at once. For example, an organisation address or telephone number.
Bulk-add users
Add up to 500 users at a time to your CJSM account. If your organisation has a mailbox account, a user name and one-time password will be generated for each new user.
Mark users as ‘ex directory’
Mark a user in your organisation as ex-directory. Their details will not be available to normal users searching theCJSM directory.
Suspend your organisation
For example, if you know that your internet connection or email server is or will be unavailable for a significant period of time.
Create distribution lists
Useful if users have to communicate with the same group of people regularly. You can include any user of CJSM in the list, even if they work for another organisation.
Creating and managing distribution lists
Create group mailboxes
Make a separate mailbox account with its own email address, which can be accessed by more than one user. If your organisation has an SMTP account, you have to set up group mailboxes through web-based admin rather than through your local system.
Creating and managing shared mailboxes
Access users’ mailboxes
Under exceptional circumstances (for example, a user is away from work for an extended period, or is suddenly removed from employment) you might be granted access to their mailbox. You will have to speak to a Secure eMail Administrator to establish that access is absolutely necessary.
Administrator training
Users and organisations
- Creating single user accounts
- Managing user details
- Changing passwords
- Adding and removing administrators
- Updating organisation details
- Creating and managing sub-organisations
Directories and groups
- Exporting directory data
- Creating and managing distribution lists
- Creating and managing shared mailboxes
Need help?
Contact the CJSM Helpdesk on 020 7604 5598. Lines are open every weekday 8am-7pm. Or email cjsm.helpdesk@egress.com