What is Secure eMail for?

Features > Webmail features

After looking at the way people use their existing email, and talking to users about what functions they wanted Secure eMail to have, we’ve made a number of improvements to make it easier and simpler to use. We’ve listed some of the main ones for webmail account users below.

Shared folder screen shot

Shared Folders

You can now share any of your ‘non-system folders‘ with other Secure eMail users in your organisation. A ‘non-system folder‘ means a folder that isn’t your inbox, sent items, drafts or deleted items.

The person who sets up the shared folder will be that shared folder’s owner. They will be able to set the permissions that other users have on the folder, for example whether they can add to the folder (write) or only see its contents (read). Ownership of folders can't be changed.

If you have been given access to a shared folder, it will appear in your folder list, and you’ll be able to open it in the same way that you open your other folders.

See demonstration

Example

A large law firm is retained to work on a long-running commercial fraud case. During the course of the case, the law firm deals with the defence lawyers, with the courts and with the police. The partner in charge of the project decides that the best way for his team (lawyers, paralegals and support staff) to keep up to date is for them all to have access to a shared area. Using his Secure eMail account he sets up a folder called 'Fraud Case'. He gives every member of his team access to the folder with instructions to keep themselves aware of its content. As and when the partner receives emails that he believes the team should be aware of, he places those emails in the 'Fraud Case' folder. This saves the partner a lot of time and responsibility for forwarding emails and makes it much easier for team members to read the appropriate communications.

Please note: these functions will only be available for mailbox users who access the CJSM service directly via webmail. Any mailbox users who 'view' their emails through POP 3 software such as Outlook or Outlook express will not have these functions.